Privacy Policy

Last updated: July 8, 2026

Vasil Home Service (“Vasil,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use vasilhomeservice.com (the “Site”) or our home services and franchise programs.

1. Information We Collect

We collect information you provide directly and information gathered automatically as you use the Site.

Information you give us

Contact and request details — your name, phone number, email address, ZIP code or service address, property type, the service you need, preferred scheduling, and any details you include in a request or inquiry.
Franchise inquiries — your name, contact details, state of interest, available capital range, timeline, and professional background.
Communications — messages you send us by web form, email, phone, or text.

Information collected automatically

Device and usage data such as IP address, browser type, pages viewed, and referring page.
Cookies and similar technologies used to operate the Site, remember preferences, and measure performance.

2. How We Use Your Information

To respond to your service requests and franchise inquiries and to provide quotes and scheduling.
To connect you with a local Vasil location or professional to perform requested services.
To communicate with you about your requests, appointments, and account, including by phone, email, and SMS.
To improve our services, Site, and customer experience.
To comply with legal obligations and enforce our terms.

3. How We Share Information

We do not sell your personal information. We share it only as needed to operate our business:

Local locations and franchisees who fulfill your service request in your area.
Service providers that support us (for example, scheduling, payment processing, communications, and analytics), bound by confidentiality obligations.
Legal and safety reasons, such as complying with law, responding to lawful requests, or protecting rights, property, and safety.
Business transfers in connection with a merger, acquisition, or sale of assets.

4. SMS & Communications Consent

By providing your phone number, you consent to receive calls and text messages from Vasil Home Service or its local locations about your request, quote, and appointments. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and opt out of marketing emails using the unsubscribe link. Opting out of service‑related communications may affect our ability to fulfill your request.

5. Cookies & Analytics

We use cookies and similar technologies to keep the Site functioning, understand usage, and improve performance. Most browsers let you control cookies through their settings. Disabling cookies may affect how the Site works.

6. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. We retain personal information for as long as necessary to fulfill the purposes described here and to meet legal, accounting, or reporting requirements.

7. Your Choices & Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain sharing. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law. We will not discriminate against you for exercising your rights.

8. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

9. Third‑Party Links

The Site may link to third‑party websites we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and the “Last updated” date reflects the most recent revision.

11. Contact Us

Questions about this Policy or your information? Contact us at support@vasilhomeservice.com or (916) 244‑1612.

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Please consult qualified counsel to ensure compliance with the laws applicable to your jurisdiction.